More than 1 billion people use the awesome Gmail service. If you are one of them, you must feel bad if you can’t log in to Gmail in the office or at home. The good news is, sorting out Gmail login problems is easier than you think. The Gmail help center provides all the information regarding any possible login issue.
Gmail Login Problems
Some of the most common Gmail login problems might be network or browser issues, forgetting the login ID or password, typing the login credentials wrong, and any illegal or doubtful activity related to your account. If you are too lazy reading all these possibilities in detail from the official help page of Gmail, let us explain some of the most common Gmail login problems briefly over here.
Check Username and Password – At Least Twice!
Gmail Login Username
The username is your email ID so there is a very rare chance that you have forgotten the email ID. The problem lies in entering your user ID correctly. People who have multiple user accounts might get confused sometimes and enter the wrong ID with wrong passwords. Moreover, if you own multiple accounts and you have saved your login username in your browser, there is a chance that a different username is auto-filled in the username filled. So check the username to confirm that it’s the correct one before entering the password and hitting the login button.
If you check everything and still cannot log in, you can go to the help page. Click on the field below login button which reads ‘Can’t access your account?’. Then click on ‘forgot your username?’. You will get an option to type in a recovery email address. You will get an email on your recovery email containing information regarding your Gmail username.
Gmail login Password
The most common mistakes that users do while entering the password is that they ignore the case sensitivity. Gmail passwords are case sensitive, which means that a password typed in uppercase will be different from the password typed in lower case, even when the characters are same and in the same order. So check the Caps Lock button while putting in the password, and also ensure that every character you type is in the correct order.
If nothing works, you will click on ‘Can’t access account?’ option and then ‘Forgot your Password?’ option. You will see three options to recover your Gmail username. Sending a verification code to your mobile number, answering the security question, or Gmail will send a recovery email to your recovery email that you have provided during the account registration. Select one of the options to recover your password.
Gmail Account Hacked / Being Used By Another Person
If your account has been hacked by someone, he might have changed your password, security questions, recovery email, and phone number. If you can’t log in and also can’t receive any message on your phone or recovery email, chances are that your account has been compromised.
In such a situation, click on ‘Can’t access account?’ link. You will find a list of options; click on the third option which reads ‘ I am having problems signing in’. You will prove to Gmail by entering some random numbers provided in the field. Once you prove that you are a human, you will see a form that will ask the identification information from you. As you submit the identification form, it will be compared with the account that you claiming as yours. Upon verification, you will get your account back. If due to some reasons, you can’t get your account back at this step, you can arrange a live session with Gmail support staff and resolve your problem.
Problems in Two-Step Verification System
Two-step verification system is one of Gmail latest security measures to ensure that your account is protected from any kind of security threats. As the name suggests there are two steps in verifying your identity before you can access your Gmail account. The first step involves entering your Gmail username and password. The second step involves entering a security code that is sent to your phone as soon as you enter your username and password. So every time you want to log into your Gmail account, make sure that your mobile is with you so that you can read the code and enter it to gain the access to your Gmail account.
If you have active two-step verification system but are not receiving the security code on your phone, you can solve the problem by contacting the Gmail support and filling a form. As soon as you satisfy the staff with your correct credentials, you will have access to your account. Now you can change the settings to get the security code on your phone once again.
Problems with Gmail Server
Faulty Gmail servers might be a cause for Gmail login problems. Although this problem is very rare as Google is a world-class organization with an excellent track record of services. There is absolutely no shortage of resources and equipment for Google to keep its servers online all the time. But as is the case with machines, faults can occur despite taking every possible care. If the Gmail servers are down, you will be notified on the Gmail login page accordingly. There is nothing to worry about anything because this is not a security issue. The servers will be back online shortly and you can access your account once again.
Gmail is one of the best email service providers in the world. That is the reason why it has more than 1 billion active users per month. Gmail login problems might involve wrong username and password, problems with the two-step verification, or Gmail servers. The solutions to all these problems are briefly explained here. They can be sorted out very easily by following some simple steps. For detailed information regarding problems associated with your Gmail account, you can visit the official help page of Gmail and get your problems sorted out.