Email has a central role in the corporate and business communication. However, managing email overload has been one of the oldest and biggest challenges for staff at all levels; be it an intern dealing with daily customer emails, or a CEO responding to everyone working under him. Today, we will look at some of the possible solutions that successful business leader adopt for better email management.
Best email management tips from best leaders
How do CEOs of big companies deal with a huge influx of emails on a daily basis? One CEO, in a recent interview, gave some amazing tips that might sound too simple, but when applied, work wonders to solve the old problem of email management. We share some tips that the CEO of LinkedIn Mr. Jeff Weiner.
Again, the tips sound too simple to solve your email management problems. But if a CEO of a top global company says they work, you should at least try one or more of these tips once during your work hours. So, here are the tips!
Don’t use ‘To’ when you have to use ‘CC’
Confused? I was too until Jeff explained it a bit further. A lot of emails are just meant to inform rather than getting a response. When you keep the recipients in the ‘To’ instead of ‘CC’, the recipient is more inclined towards writing a reply. And when you keep more people in the ‘To’ section, you get more emails. And the more emails you have, the difficult it gets for you in email management.
Keep it simple and short
While writing an email, try to be as clear and concise as possible. People who tend to make long and complex emails get more replies because most of the recipients are confused. So, rather than sending a complex email and resultantly starting a long email thread, try sending simpler and shorter emails.
Keep the messages personalized
Although emails are considered a dry form of communication that seldom involves in-person attention and emotional involvement, Jeff argues that personalization of emails is very important. Moreover, the inclusion of emotional gestures according to the need of time can also make email communication better and more effective. It also helps the sender to deliver the message in a better way and the recipient finds it more convenient to act of the task requested or assigned through the email.
Less is more
If you want to receive a lesser number of emails, you have to send a lesser number of emails; that is the crux of Jeff’s interview. Email management is easier when you have lesser emails to manage. You will have lesser messages only when you send lesser messages.